At Kweeq Technology Inc., we prioritise the privacy and security of your data. We are dedicated to handling your information openly, transparently, and securely, going beyond the legal requirements in Canada to protect your privacy. We believe that a society without privacy is undesirable, and we are committed to exceeding our obligations as a regulated Money Services Business to ensure your personal information is treated with the utmost care.
The following document pertains to the transaction platform of Kweeq Technologies Inc, accessible at www.kweeq.com (“Platform”). By using this website, our partners’ websites, or providing your personal information when you browse our website, register for an account, request to initiate an escrow payment, receive an escrow payment, enter a promotion or survey, or contact one of our employees by telephone or email, you are accepting and expressly consenting to our use and disclosure of your personal information as described in this Privacy Policy.
This Policy, along with our Terms of Service and other referenced documents, is made available to ensure transparency for our users, customers, and the public regarding the data we gather, store, process, and the reasons behind these actions. By utilising www.kweeq.com, including our products and services, individuals consent to our data collection, processing methods, purposes, and sharing practices, both internally and with third parties. We prioritise the security of personal information.
Under applicable data protection laws, we act as the data controller. This policy adheres to legal requirements and safeguards the data acquired, collected, recorded, and processed about individuals, which is essential for:
Please carefully read this notice, along with our Terms and Conditions and any other referenced documents. This Privacy Policy outlines how we collect, process, and share information about you or from you, or that you provide to us, in connection with the services accessed through the website, apps, or over the phone. Kweeq Technologies Inc (“our,” “us,” and “we”) is committed to using your information only in accordance with this Privacy Policy. However, in case of any conflict with this privacy policy, the Terms of Use shall govern.
Note: If you have concerns about any of the terms of this Privacy Policy, please Contact us so that we can provide further information.
Children under the age of 18 are not eligible to use Kweeqpay. We kindly request that minors refrain from submitting any information to us or using Kweeqpay.
Kweeq Technologies Inc, a Canadian fintech company headquartered at First Canadian Place, 100, 1 King St W Suite 6200, owns and operates the Platform. In this policy, “we,” “us,” and “our” refer to Kweeqpay, while “you” and “your” denote the Platform’s users and our customers (“Customers”).
We, or our third-party service providers on our behalf, collect the following personal information about our customers and users:
I. Information you provide to us: We may collect and store any information you provide to us when you use Kweeqpay, including when you add information on our website or mobile platform, add or update your account information, or dispute resolutions. This also applies when you otherwise correspond with us regarding Kweeqpay services, participate in discussion boards or other social media functions on our website or app, enter a competition, promotion, or survey, or when you report a problem with our services. The information you give us may include your name, address, email address, phone number, financial information (including bank account information), payment reason, geographical location, personal description, and photograph. We may also need additional commercial and/or identification information from you, for example, if you send or receive certain high-value or high-volume transactions or as needed to comply with our anti-money laundering obligations under applicable law.
II. Information from other sources: We may also obtain information about you from third parties such as identity verification services and credit bureaus. This process is known as “Customer Due Diligence.” Customer Due Diligence (CDD) is a series of checks to help us verify your identity and assess your risk profile. CDD is a regulatory requirement for financial services companies entering into business relationships with a customer and is a significant part of anti-money laundering (AML) and know-your-customer (KYC) directives.
III. Information from social networks: If you log in to our services using your social media account (e.g., Facebook, Instagram), we will receive relevant information necessary to enable our services and authenticate you. The social media network will provide us with access to certain information you have provided to them, including your name, profile image, and email address. We use this information, together with any other information you directly provide to us when registering or using our services, to create your account and to communicate with you about the information, products, and services you request from us. You may also be able to specifically request that we have access to the contacts in your social media account so that you can send a referral link to your family and friends. We will use, disclose, and store all of this information in accordance with this privacy policy.
V. Authentication and Fraud Detection: To help protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with Kweeqpay’s services.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use the following information to:
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your personal information with information we collect from other companies and use it to improve and personalise Kweeqpay’s services, content, and advertising.
Most personal information that we collect is processed by our staff, but for some purposes, we rely on third parties. We collect and process personal information using Kweeq staff who have received training in the importance of security, confidentiality, and privacy. All Kweeq’s staff are employees, but in some cases, we make use of contractors who are legally bound to confidentiality and are also trained on security, confidentiality, and privacy.
We design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and software. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your personal information. Our security procedures mean that we may ask you to verify your identity before we disclose personal information to you. You need to protect against unauthorised access to your account password. We recommend using a unique password for your KweeqPay account that is not used for other online accounts. Be sure to sign off when you finish using a shared computer.
We aim to maintain accurate information about our customers and users, and we want you to be able to access the information we have collected about you. You can write to us to gain access to your personal information. We require customers and users to clearly demonstrate their identity before divulging personal information, as we are mindful of attempts to impersonate people to gain access to their personal information inappropriately. If you would like to correct an error regarding your personal information, please use the provided functionality within the Kweeq Platform or write to us with an explanation of the correction.
As a regulated financial institution, we retain your personal information to enable your continued use of Kweeqpay, and the storage of your data extends beyond the closure of your account with us, as required by law.
Your data is accessed internally on a need-to-know basis only when absolutely necessary. Kweeq Technologies Inc. will always delete data that is no longer required by relevant laws or jurisdictions in which we operate.
We employ cookies to identify your browser, storing information when you visit our website to track your usage and enhance your browsing experience. This data also aids in providing better service and analytics. The personal information gathered through these technologies is used to manage your session.
Our website may contain links to other websites. This Privacy Notice applies solely to our website. If you navigate to a different website through a link on our site, we recommend reviewing the Privacy Notice of that website.
We regularly update our Privacy Notice and post any changes on this page. If there are significant changes in how we handle your personal information, we will notify you through a notice on our website’s home page or in the application. The date of the last revision is indicated at the top of this page. It is your responsibility to ensure we have your current and active email address and to check our Resources and this Notice periodically for any updates.
If you have any inquiries about this Privacy Notice, the personal information we hold about you, or if you wish to exercise your data protection rights as per applicable privacy laws, please contact us via email at info@kweeq.com
Last Updated: June 2025